questions? we've gotanswers.

A personal area is coming soon — you'll be able to see your plan, your data and your minutes any time you like.

For now, message us on WhatsApp and we'll check your balance for you, in your language.

Call our customer service and we'll update your card safely, in your language.

Soon you'll be able to do it yourself in your personal area on the website.

We charge your credit or debit card automatically every month — that's the only payment method we use, so you never have to remember to top up.

Call us and we'll check the coverage at your address, in your language.

A self-service coverage map is coming soon, so you'll be able to check any time.

Two quick things to check on your phone:

• Make sure your phone supports 4G or above.
• Open Settings and check that VoLTE is switched on.

Still stuck? Message us on WhatsApp and we'll help you, in your language.

VoLTE gives you clear calls over the 4G network. Here's how to switch it on:

Your Q line works inside Israel only. Travelling? We've got you — our eSIM keeps you connected while you're abroad.

Message us on WhatsApp if you'd like a hand setting it up.

We recommend keeping your Q SIM as the only active SIM in your phone. Running two SIMs at once can cause connection problems.

Q mobile is the largest and most established mobile provider in Israel built for foreign workers. Here's what sets us apart:

• Real value — fair prices and generous data packages.
• Automatic monthly renewal — no buying a new SIM card every month.
• Full service in your language — we're on WhatsApp whenever you need us.

Our team is on WhatsApp in your language, whenever you need us — about your package, your bill, or anything else.